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The Payroll Services Summit 2019

Thursday 17th October, London

The challenges faced by payroll teams in a bureau are completely different to those faced by in-house payroll teams. This event, designed specifically for firms running a payroll service, will feature insights from key speakers with a background in the industry.

Why attend?

You'll have the opportunity to hear from some of the leading UK payroll professionals working in payroll services, and understand how they have overcome their own challenges in order to achieve their personal or professional objectives. 

You'll also have the chance to network with other industry professionals and the speakers over post-event drinks. 

Who should attend?

Partners of accounting firms who have responsibility for the outsourced payroll service in their company, and senior Heads of Payroll or Payroll Managers working in a payroll bureau environment. 

Agenda and Speakers

The following speakers have been confirmed for the event. Further speakers and the host will be confirmed over the coming weeks. 

From 3.00pm: Arrival and refreshments
3.45pm: Summit opens

Georgie Frost is an award-winning TV and radio broadcaster, podcast host, sport and finance journalist for the BBC, Sky and the MailOnline and will host the proceedings.

How to use training, coaching, and leadership to develop effective teams
Lou Gray ChMCIPP, Payroll Bureau Manager

Payroll is becoming increasingly complex, with more scrutiny from regulators and tax authorities than ever before. My approach in transforming payroll delivery and providing a first-rate service for our clients has been to implementing training schemes for the whole team, to minimise their compliance risk, streamline our processes, standardise controls and improve efficiency whilst building flexibility.

Don’t be afraid of realising your potential
Karen Thomson MSc ChFCIPPdip FHEA, Partner, Head of Payroll and Employee Services, Armstrong Watson LLP

Karen fell into payroll by accident, but she says you know the saying “everything has a silver lining” and this is true of she say of her career.  In this session Karen will share her challenges and successes throughout her career.  Karen always looks to inspire and motivate people to reach their goals, whether 15 year old school students, or fellow professionals.  If you have a challenge within your workplace, after Karen’s short introduction why not ask the question via the panel?

Is the payroll industry embracing technology?
Maria Mason MCIPPdip, Director, Employer’s Support, BDO LLP

Are organisations aware of the technology and innovations which can improve and shape their business or are they accepting limitations to enable one system to be utilised for all their payroll needs? Maria will discuss the available options to the payroll industry and if they are being embraced and implemented effectively. She will talk through the changes she has made at BDO, including how she has invested in different systems to complete different tasks, and how embracing technology and utilising the appropriate software for each objective, has allowed the company to dramatically improve efficiencies and output. 

LinkedIn & how it can work for payroll
Katie Sharpe, Senior Payroll Services Manager, Saffery Champness LLP

Over the last 3 years, Katie has spent significant time investing in LinkedIn content to increase networking, profile visibility, business development and much more. With tens of thousands of views every month, the ever-so secret algorithm appears to have been cracked. Discover the tools and ideas behind making LinkedIn a success in this informative session.

Followed by a panel discussion and Q&A

5.45pm to 7pm: Drinks and networking


2 More London Riverside, London SE1 2JP

A short walk from London Bridge and Fenchurch Street stations as well as the Jubilee, Northern, Circle and District Lines and DLR links, 2 More London offers fantastic riverside views across Tower Bridge, the Tower of London, and The City. Stay for networking drinks and watch the sun set over London. 

Register to attend